Support and Services for NGOs
2024 - 2025
Strategic Guidance & Conflict Resolution
Our team was invited to support a national NGO navigating a challenging period. They sought guidance on repairing relationships, strengthening systems, and building a more inclusive workplace culture.
What we did
We delivered a multi-layered support process that included:
Reconciliation & Mediation
Facilitated reconciliation meetings between staff, leadership, and the board.
Created safe spaces for collective healing and acknowledgement of harm caused by racism, discrimination, and communication breakdowns.
Consultation & Assessment
Met with staff, board, and leadership to understand concerns.
Reviewed policies, reports, and organisational documents to identify systemic issues.
Produced a comprehensive recommendations report.
Workshops & Training
Ran tailored workshops for Māori, BIPOC, and Pākehā staff on allyship, responses to racism, and positionality.
Facilitated whole-organisation sessions focused on cohesion, trust, and accountability.
Ongoing Capacity Building & Policy Review Recommendations
Identified current gaps and advised on strengthening policies to ensure transparency and cultural safety.
Completed an assessment of governance and operational capability and made strategic short-term and long-term recommendations.